When you visit or shop with Kopherine, we may collect information you provide directly, such as your name, email address, shipping address, billing details, order history, and — if you apply to our Creator Collab Program — your social media handles and content links. We also collect limited technical information such as your IP address, approximate location, browser type, device information, currency preference, and browsing behavior to help operate, personalize, and secure the site.
We use your information to process and fulfill orders, communicate about your purchase or collab application, respond to customer support requests, operate and improve our website and services, detect and prevent fraud or abuse, and comply with legal obligations. We may also send you updates about products, promotions, or site news if you have opted in to receive them, and you can opt out at any time as described below.
We share information with trusted third-party service providers that help us operate the business — for example, payment processors, shipping carriers, and analytics providers. These providers only receive the information needed to perform their function and are expected to protect it. We do not sell your personal information to third parties for their own marketing purposes. We may disclose information where required by law, to respond to legal process, to protect our rights and property, to prevent fraud or harm, or in connection with a merger, acquisition, or sale of business assets.
Our website uses cookies, browser local storage, and similar technologies — for example, to remember your currency preference and shopping cart — as well as to analyze traffic and support essential site functionality. You can adjust your browser settings to block or delete cookies/local storage, though some features of the site (like cart contents or currency selection) may not work properly if you do so.
We take reasonable administrative and technical measures designed to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot and do not guarantee absolute security. To the fullest extent permitted by law, Kopherine is not liable for any unauthorized access to, alteration of, or loss of data that occurs despite our reasonable security measures, or for the acts of any third-party service provider, payment processor, or platform outside our direct control.
We retain personal information for as long as needed to fulfill the purposes described in this policy — including order history, tax, accounting, and fraud-prevention requirements — and then delete or anonymize it, unless a longer retention period is required or permitted by law.
Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to certain processing. You may unsubscribe from marketing emails at any time by contacting us directly. To exercise any of these rights, contact us through the Contact Us page; we may need to verify your identity before fulfilling a request, and some information may be retained where required by law (for example, completed order and tax records).
Our site may link to third-party websites or services (including social media and payment providers) that we do not own or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their content, privacy practices, or security. We encourage you to review the privacy policy of any third-party site you visit.
Kopherine does not knowingly collect personal information from children under the age of 13 (or the relevant minimum age in your jurisdiction). If you believe we have collected information from a child without appropriate parental or guardian consent, please contact us so we can investigate and remove it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be posted on this page with an updated "Last Updated" date, and your continued use of the site after changes are posted constitutes acceptance of the updated policy. If you have questions about this Privacy Policy or your personal information, please contact us through the Contact Us page.